About Us

CarringtonCrisp are education marketing specialists, providing market research, consultancy and creative services across higher education.

The company was set up in 2003 and since that time has worked with more than 130 institutions in over 30 countries. CarringtonCrisp are particularly well known for their group market research studies, but also carry out a wide range of individual consulting assignments and increasingly work with clients on creative brand and marketing solutions.

Our Team

Andrew Crisp

Andrew Crisp


Andrew Crisp jointly founded CarringtonCrisp in 2003 with Mary Lou Carrington.

He has considerable research and communication experience having worked in branding agencies, as the Employment Correspondent for The European newspaper, as Marketing Director for an internet business and as a student campaign leader at The Industrial Society.

Previously, Andrew led the agency team that carried out the London Business School rebrand. Since setting up CarringtonCrisp he has carried out projects for a wide range of clients including INSEAD, Cranfield University, University of Queensland, University of Winnipeg, Sheffield Business School and the University of St Gallen.

Andrew’s research work ranges from focus groups for universities through to major quantitative studies. Andrew works on all of the group research studies run by CarringtonCrisp, providing analysis, report writing and presentation of results.

Andrew has also spoken at industry events organised by The Economist, The Design Council, the Association of Business Schools (ABS), the European Foundation for Management Development (EFMD), the Canadian Federation of Business School Deans (CFBSD), the Council for Advancement and Support of Education (CASE), and the European Association for International Education (EAIE).


Matthew Carrington


Matthew was born in London and educated at the Lycée Français Charles de Gaulle in London, Imperial College (BSc Physics) and London Business School (MSc (Econ) – MBA). He worked as a banker before being elected as the MP for Fulham in 1987-1997. Since 1997, he has been Chief Executive of a major trade association and is currently a director of companies in education and in finance, including CarringtonCrisp.

Kylie Denheld

Kylie Denheld


Kylie assists with day-to-day administration and various marketing projects at CarringtonCrisp. She has over twenty years customer service experience and has spent more than ten years working in marketing, events and PR. Previous employers include the finanical futures exchange, LIFFE (now Euronext.liffe), where she held the positions of Event Manager & Marketing Executive; and Write Image (now Metia) where she was a PR, Marketing & Event Management Account Director working with numerous clients (including BT Syntegra, Microsoft and Wall Street Systems) in the financial information technology sector.

Victoria O'Connor

Victoria O'Connor

Consultant - Austrlalia and New Zealand

Victoria has extensive experience in Australian university management education. She worked as an academic and university administrator for 15 years prior to starting MBA Marketing Solutions in 1999.  She was the Executive Director of the MBA Program at the University of New England, Armidale, Australia and has taught at the University of Sydney, University of New England and Southern Cross University in a diverse range of subjects including Consultation and Participation, Reframing Organisational Futures, Managing Change, Planning Processes, Human Resource Development, Energizing Organisations, Organisational Change and Development and Economics.

She instigated the first MBA Showcase Expos in Australia; since 2002 has offered MBA Connect (http://www.mbasolutions.com.au); launched a Postgrad Biz Connect service (http://www.postgradbizconnect.com.au) in mid 2010; established the Australian and New Zealand MBA Directors Forum in 2007; and, undertakes entrepreneurial business development advising and consulting work to MBA Programs and business related faculties. She is currently writing a book about MBA Programs.

Mark McNutt

Mark McNutt

Director, North America

Mark is an award-winning public relations professional with more than 10 years experience serving the higher education industry and Fortune 500 corporations.  He successfully directed the global public relations for the Princeton-based Educational Test Service's (ETS) Higher Education Division, which included the GRE® Test Program (Graduate Record Examinations). His public relations strategies were credited with increasing the number of worldwide business schools that accept the GRE for admission into MBA programmes.  A former reporter with a Dow Jones & Company newspaper, Mark continues to write as a freelance journalist. His articles have appeared in US News & World Report, USA TODAY and others. 

Professor Les Worrall

Professor Les Worrall


Professor Les Worrall is currently Professor of Strategic Analysis at Coventry University. Les has over thirty years experience of working in applied research and consulting.  He specialises in survey-based research and data analysis.

Les has considerable experience in managing business schools and, on the national stage, he was a Council Member of British Academy of Management (BAM); chair of BAM’s Directors of Research Network (DoRN); and, a member of the Association of Business School’s Research Committee.

Les has conducted consultancy for a number of blue chip companies and major business organisations including PricewaterhouseCoopers, Adecco, the CBI, Simplyhealth and Aviva; he has undertaken a ten year programme of research for the Chartered Management Institute looking at the changing nature of managerial work in the UK and Australia and he has undertaken research for many UK local authorities and regional and national government bodies.