About Us

CarringtonCrisp are education marketing specialists, providing market research, consultancy and creative services across higher education.

The company was set up in 2003 and since that time has worked with more than 130 institutions in over 30 countries. CarringtonCrisp are particularly well known for their group market research studies, but also carry out a wide range of individual consulting assignments and increasingly work with clients on creative brand and marketing solutions.

Our Team

Andrew Crisp

Andrew Crisp


Andrew Crisp jointly founded CarringtonCrisp in 2003 with Mary Lou Carrington.

He has considerable research and communication experience having worked in branding agencies, as the Employment Correspondent for The European newspaper, as Marketing Director for an internet business and as a student campaign leader at The Industrial Society.

Previously, Andrew led the agency team that carried out the London Business School rebrand. Since setting up CarringtonCrisp he has carried out projects for a wide range of clients including INSEAD, Cranfield University, University of Queensland, University of Winnipeg, Sheffield Business School and the University of St Gallen.

Andrew’s research work ranges from focus groups for universities through to major quantitative studies. Andrew works on all of the group research studies run by CarringtonCrisp, providing analysis, report writing and presentation of results.

Andrew has also spoken at industry events organised by The Economist, The Design Council, the Association of Business Schools (ABS), the European Foundation for Management Development (EFMD), the Canadian Federation of Business School Deans (CFBSD), the Council for Advancement and Support of Education (CASE), and the European Association for International Education (EAIE).


Matthew Carrington


Matthew was born in London and educated at the Lycée Français Charles de Gaulle in London, Imperial College (BSc Physics) and London Business School (MSc (Econ) – MBA). He worked as a banker before being elected as the MP for Fulham in 1987-1997. Since 1997, he has been Chief Executive of a major trade association and is currently a director of companies in education and in finance, including CarringtonCrisp.

Victoria Heathcote

Victoria Heathcote


Victoria Heathcote is a seasoned learning and education management professional, with experience across higher education, corporate affairs and planning, brand strategy and identity, and multinational advertising account management. Victoria has program-managed the restructure of a leading Australian university's student services and support operating model, managed internal strategic reviews of university operating divisions, authored institutional submissions to Australian federal and Victorian state government inquiries and reviews, and coordinated the implementation of structural adjustments arising from government reforms of the education system. As project director with a global brand management consultancy, Victoria managed brand strategy, corporate identity and brand valuation projects, and led development of corporate identities for large multinational corporations.

Kylie Denheld

Kylie Denheld


Kylie assists with day-to-day administration and various marketing projects at CarringtonCrisp. She has over twenty years customer service experience and has spent more than ten years working in marketing, events and PR. Previous employers include the finanical futures exchange, LIFFE (now Euronext.liffe), where she held the positions of Event Manager & Marketing Executive; and Write Image (now Metia) where she was a PR, Marketing & Event Management Account Director working with numerous clients (including BT Syntegra, Microsoft and Wall Street Systems) in the financial information technology sector.